Key Responsibilities
Handle cold calling and generate recent customer leads.
Follow up with existing and potential customers through phone and online channels.
Handle customer inquiries and provide appropriate product information.
Coordinate with the sales and internal teams to fulfill customer requirements.
Maintain accurate customer records and follow-up details.
Support the sales team in day-to-day back-office activities.
Follow up with customers regarding quotations, samples, orders, and payments as required.
Required Skills
Valuable communication and interpersonal skills.
Confident in cold calling and customer follow-up.
Positive knowledge of online customer handling and communication.
Basic computer knowledge.
Ability to maintain accurate customer records and follow-ups.
Positive attitude and willingness to learn.