Position overview: We are looking for a DevOps Production Support Engineer (AWS) to support and operate solutions within a regulated banking workplace. The role focuses on ensuring high availability, resilience, compliance, and risk management of systems that support critical banking services.
Cloud & AI Platforms (AWS): AWS SageMaker, EC2, EKS (Elastic Kubernetes Service), Lambda, S3, AuroraDB
Monitoring & Observability: AWS CloudWatch / CloudTrail, Grafana, Splunk
Data & Integration: Kafka, AWS Glue, REST APIs
Responsibilities: Provide L2/L3 production support for systems and data pipelines used in banking systems
Ensure stability and uptime of platforms supporting customer-facing and regulatory workloads
Perform incident management, root cause analysis (RCA), and problem management in line with ITIL practices
Collaborate with Engineering, Risk, and Compliance teams
Support secure deployment, release, and rollback processes in production
Implement monitoring, alerting, and audit logging to meet regulatory and audit requirements
Ensure adherence to data privacy, governance, and financial regulatory standards (e.g., GDPR)




Support disaster recovery (DR) and business continuity (BCP) plans
Identify prospects for automation, operational efficiency, and cost optimization
Requirements: Experience in production support / SRE / platform engineering, preferably in banking or financial services
Experience with AWS cloud services, including AWS SageMaker, EC2, EKS, Lambda, S3, and AuroraDB
Proficiency in Python and scripting for debugging and automation
Hands-on experience with Docker, Kubernetes, and microservices architectures
Experience with monitoring and observability tools such as AWS CloudWatch, CloudTrail, Grafana, and Splunk
Experience with data integration and processing technologies such as Kafka and AWS Glue
Experience working with REST APIs
Experience with incident management tools (e.g., ServiceNow)
Familiarity with security standards and identity and access management (IAM)
Willingness to work in a production support role
Nice to have: Knowledge of secure DevOps (DevSecOps) practices
Relevant AWS certifications

📌 Devops Production Support Aws Bengaluru
🏢 DataArt
📍 Bengaluru