:

Location: Satara / Raipur / Ahmednagar.

EDUCATION: Any Graduate / Postgraduates.

SALARY: Best in Industry

OTHER ADVANTAGES: Personal Accident Insurance, Group Life Insurance, Spectacles &

Dental Policy.

Candidate should have following points for CSM profile while working in insurance company or insurance brokers company,
Portal Handling
Policy Login/ Issue
Policy surrender
Policy maturity
Policy cancellation
Endorsement
Data Management
Claim Settlement
Renewal calling

Primary Responsibilities:

 Responsible for Quotes generation, Policy Issuance, Policy Cancellation /

Endorsement issuance / Refunds etc. for all channels / products of respective branch within defined TATs.

 Providing support for faster claim settlement in coordination with the respective stakeholders.





 Ensuring 100% Policy Issuance through MIBL Policy Issuance Portal for respective branch as per defined TAT.

 Supporting customers / POSPs of respective branch in terms of timely resolution of their issues / concerns in coordination with respective stakeholders.

 Following up with ICs / IT / HO Operations Team for timely resolution of raised tickets / issues of respective branch.

 Establishing robust connect with insurance companies / hospital network / Garages /

eco system & other respective stakeholders

Functional Skills:

 Process Compliance.

 Product and Process Knowledge.

📌 Csm Customer Service Manager For Broker Company Vadodara
🏢 Greataim Solution
📍 Vadodara