Chandigarh University is looking for an experienced Deputy Manager – Admissions to lead a high-performing counselling and admissions team. /n /n The role will be responsible for driving student enrolments and counselling operations , while managing and developing a team of Admission Counsellors / Team Leaders. /n /n The ideal candidate should have robust experience in admissions counselling, tele-sales, team management preferably within Education or EdTech. /n /n Key Responsibilities /n /n
Lead, manage and mentor a team of Admission Counsellors / Team Leaders .

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Monitor key metrics including calls, connect ratio, lead conversion, counselling, enrolments, revenue and productivity .

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Set daily/weekly/monthly targets and ensure achievement through effective team management.

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Monitor CRM usage, lead allocation, follow-ups and data hygiene.

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Improve counselling scripts, objection handling, follow-up mechanisms and closure techniques.

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Identify underperforming team members and implement performance improvement plans.

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Coordinate with Marketing, Operations, Finance and Academic teams to ensure smooth admissions.

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Ensure a high-quality student/parent experience throughout the admission journey.

/n /n /n Candidate Profile /n /n
Graduate/Postgraduate in any discipline.

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6+ years of overall experience in Education, EdTech or related functions.

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Minimum 2–3 years of team-management experience .

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Proven experience managing a sizeable counselling/Counselor team.

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Strong track record of achieving admission, enrolment.

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Experience working with CRM systems and sales dashboards.

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Solid analytical, communication, negotiation and people-management skills.

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Comfortable working in a high-volume, target-driven workplace.

/n /n /n Preferred Background /n Candidates from the following organizations/functions will be preferred: /n /n
Universities / Higher Education Institutions

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EdTech companies

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Online / Distance Education

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Study Abroad / Overseas Education

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Test Preparation / Coaching

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Vocational / Qualified Education

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📌 Deputy Manager Counselling Sahibzada Ajit Singh Nagar (India)
🏢 Chandigarh University
📍 India