23 Aug
|
NETRTECH SOLUTIONS
|
India
23 Aug
NETRTECH SOLUTIONS
India
: Customer Contact Representative /n /n Company Overview /n NetRTech Solutions LLP is a dynamic organization specializing in placements, technology consulting, project execution, product development, sales, and training. With strong expertise across multiple domains, we deliver innovative solutions and exceptional value to our clients. /n Role Summary /n We are looking for a motivated and customer-focused Customer Contact Representative to join our team in Ahmedabad . This is a full time, in office role where you will be responsible for delivering high-quality customer support and ensuring a positive customer experience. /n /n Key Responsibilities /n /n
Respond to customer inquiries and concerns in a professional and empathetic manner
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Resolve customer issues efficiently to maintain high satisfaction levels
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Build and maintain robust, positive relationships with customers
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Assist the team in enhancing customer service processes and quality
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Manage multiple tasks effectively while maintaining accuracy and attention to detail
/n /n /n Required Qualification s /n /n
Excellent communication and interpersonal skills
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Strong problem-solving and multitasking abilities
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Patient, positive, and detail-oriented mindset
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Previous customer service experience is an added advantage
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Fluency in multiple languages is a plus
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Minimum qualification: High school diploma or equivalent
/n /n /n Salary & Benefits /n /n
CTC: ₹26,000 – ₹38,000 per month
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Night Shift Allowance: Additional compensation for hours worked beyond 40 per week
/n /n /n Perks & Facilities: /n /n
Complimentary meals during shifts
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Cab facility available between 9:00 PM – 6:00 AM
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Temporary accommodation provided for 5 days for relocated candidates
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Travel tickets from your place to Ahmedabad.
/n /n /n Job Type /n /n
Full-time
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📌 Customer Service Assistant Ahmedabad (India)
🏢 NETRTECH SOLUTIONS
📍 India