Job Title: Customer Support Executive

Location: Andheri, Mumbai (Onsite)

Experience: 0.6 to 1+ Year

Job Type: Full time

Notice Period: Immediate to 15 days

Must have : Communication skills in Hindi and Marathi

:

We are seeking a dedicated Customer Support Executive with tele-calling experience to handle customer interactions and provide excellent support. The role involves managing inbound and outbound calls, resolving customer issues, and ensuring a high level of customer satisfaction.

Key Responsibilities:
Handle inbound and outbound customer support calls professionally
Resolve customer queries, complaints, and requests in a timely manner
Provide accurate information about products/services
Maintain and update customer records in CRM systems
Follow up with customers to ensure issue resolution




Escalate complex issues to the concerned department when required
Meet daily call quality and performance targets

Requirements:
Minimum 0.6 to 1 year of experience in customer support or tele-calling
Robust communication skills in Hindi and Marathi
Valuable listening and problem-solving abilities
Basic computer knowledge (MS Excel, CRM tools)
Customer-focused attitude with patience and empathy

Preferred Candidate:
Immediate joiner
Ability to work under pressure
Team player with a positive attitude

Pay: ₹10,468.14 - ₹25,848.07 per month

Work Location: In person

📌 Customer Support Executive Cse Hindi & Marathi Andheri
🏢 Speshally.nhs
📍 Andheri