Job Summary In this challenging position as Customer Support executive, you will be managing the customer support activities (mainly email, call and Chat support) for a rapid growing USA Ecommerce Services Company.

Responsibilities and Duties
To provide email, call, chat support for international customers
Take part in daily stand-up meetings
Utilize and build FAQs, Solution Guides and Knowledge Base
Maintain up to date and accurate process documentation Compile requirements for IT for new developments
Support requests from senior management
Effective written and verbal communication
Self-driven and goal orientated + solid organizational talent.
A positive can-do attitude and collaborate with international teams

Job Type: Full-time

Pay: ₹12,000.00 - ₹25,000.00 per month

Advantages
Health insurance
Provident Fund

Shift:
Night shift

Education:
Bachelor's (Preferred)

Experience:
Customer Support Executive: 1 year (Preferred)

Work Location: In person

📌 Customer Support Executive Tiruchirappalli (India)
🏢 Jobbycart technologies private
📍 India