Front Office Executive

Organization: Pulse Heart Hospital

Department: Administration / Front Desk

Employment Type: Full time

Job Summary

We are looking for a smart, well-presented, and courteous Front Office Executive to manage the hospital reception area. The candidate will be the first point of contact for patients and visitors and will ensure smooth registration, billing coordination, and overall front desk operations.

Key Responsibilities
Greet and assist patients and visitors in a professional manner.
Handle patient registration, appointment scheduling, and billing coordination.
Maintain patient records and update hospital management systems.
Answer phone calls and respond to inquiries promptly.
Coordinate with doctors, nurses, and other departments.
Manage cash handling and payment receipts (if applicable).
Ensure reception area is organized and welcoming at all times.





Required Qualifications
Graduate in any discipline (preferred).
1–3 years of experience in hospital/clinic front office (preferred).
Basic computer knowledge (MS Office, Hospital Management Software).
Positive communication skills (local language + English).

Skills Required
Pleasant personality and professional appearance
Strong communication and interpersonal skills
Customer service orientation
Ability to multitask and handle pressure
Attention to detail

Preferred
Experience in healthcare or hospital setup
Knowledge of insurance processing

Job Type: Full-time Pay: ₹15,682.99 - ₹23,752.30 per month

Perks
Provident Fund

Work Location: In person

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