Fresher Walk-In Drive for Customer Support Executive (Voice) for HCLTECH

nHCL Tech Hiring for US/UK Voice Process 1st Aug 2026 Walk in directly.

nWalk in Timing- 11am-2pm

nInterview Location: - HCL Technologies: -

nHCL Tech - NSL Techzone Plot No 8, sector 144 Noida , Uttar Pradesh 201304

nDesignation: Customer Care Representative-Freshers

nAny Grad/UG can apply (No Regular Students / No Law Graduate)

nB.tech, MTech, BCA and MCA is not eligible.

nWork Location: Noida

nTwo Way Cabs Available

nJob Description - Customer Service Executive - Fresher

nCandidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers.

nWork Experience & Qualification criteria:

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- Excellent communication skills - both verbal and written - with a qualified telephone etiquette
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- Helpful, empathetic,



and enthusiastic about customer service
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- Freshers in US/UK Inbound calling preferably in Banking domain
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nJob Description

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- Answer all inbound queries as per call flow procedure.
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- Adherence to process to ensure high quality and customer service.
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- Follow escalation procedures for issues uncontrollable at agent level First call resolution.
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- Break schedule adherence.
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- Involvement in motivational activities, implementing feedback given during monitoring sessions.
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- Updating various logs like escalation log, complaint tracker etc.
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- Ensuring data security - proprietary data of customers
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nPlease don't carry laptop while coming for interview

nContact Person- Urmika Shah Mehta

[email protected]

📌 Mega Walk-in Drive For Fresher - International Voice Process (Noida)
🏢 HCLTech
📍 Noida