We are looking for a Technical Team Lead - Storage with expertise in storage technologies and service operations. The ideal candidate will drive operational excellence, ensure SLA/SLO compliance, support team performance, and lead continuous process improvements in a rapid-paced cloud setting. /n Key Responsibilities: /n /n
Monitor service operations, case management, and queue performance.

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Conduct quality audits and provide coaching to team members.

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Deliver onboarding and ongoing technical training.

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Analyze operational metrics and identify improvement prospects.

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Manage escalations and ensure process compliance.

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Collaborate with stakeholders to enhance service delivery.

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Knowledge of Storage technologies and Google Cloud Platform (GCP).

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Experience in service operations, case management, and reporting.

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Strong analytical, communication, and stakeholder management skills.

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Ability to drive quality, compliance, and continuous improvement initiatives.

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📌 Gcp Storage Team Lead Coimbatore
🏢 Tata Consultancy Services
📍 Coimbatore