Job Summary We are looking for a responsible and customer-focused Front Office Executive to manage the front desk, handle customers, maintain the store, and support day-to-day store operations. The candidate should have valuable communication skills, basic computer knowledge, and the ability to handle basic customer escalations professionally.

Key Responsibilities Opening & Closing: Ensure the store is opened and closed on time and all opening/closing procedures are completed properly.

Customer Handling: Welcome customers, understand their requirements, provide basic assistance, and ensure a positive customer experience.

Stock Maintenance: Maintain basic stock records, monitor inventory, and coordinate for stock updates or requirements.

Store Maintenance: Ensure the front office and store are clean, organized, and properly maintained.

Basic Escalation Handling:



Handle basic customer concerns professionally and escalate complex issues to the appropriate senior/team member.

CRM Management: Use basic CRM tools for customer entries, updates, service-related information, and follow-ups.

System Knowledge: Perform basic computer and system-related tasks such as data entry, email, documentation, and maintaining records.

Skills &

Requirements Positive communication and customer-handling skills. Basic knowledge of CRM tools and computer systems. Valuable organizational and coordination skills. Ability to handle basic customer escalations. Prior experience in front office, retail, customer service, or store operations will be preferred.

📌 Front Office Executive Bengaluru
🏢 IFIX India
📍 Bengaluru