We are looking for an experienced

TAC Engineer with robust hands-on expertise in

Linux and advanced networking protocols. The ideal candidate should have excellent troubleshooting skills and practical experience working with enterprise networking settings.

Key Responsibilities
Provide technical assistance and troubleshooting for complex network issues.
Diagnose and resolve issues across

TCP/IP

,

MPLS

, and

BGP environments.
Perform network-level troubleshooting on

Linux-based systems

.
Analyze network logs, packet captures,

SNMP data, and system behavior to identify root causes.
Work with network test equipment and network management tools for testing, monitoring, and troubleshooting.
Support network security-related troubleshooting and issue resolution.




Develop and use scripting/automation for troubleshooting and operational activities.
Collaborate with engineering, product, and customer teams to drive issues to resolution.
Prepare technical documentation, troubleshooting guides, and RCA reports.

Mandatory Skills
Linux

– Mandatory
Strong hands-on knowledge of

TCP/IP
MPLS
BGP
Network Security fundamentals
SNMP
Network test equipment and network management tools
Linux and/or Solaris
Scripting/automation skills
Robust troubleshooting and analytical skills

📌 Network Support Engineer Bengaluru
🏢 atsMantra
📍 Bengaluru