Manager- Change &

- Learning The Manager – Change &
- Learning plays a key delivery and client leadership role across change, learning and transformation engagements. The role bridges strategy and execution—owning workstreams, managing teams, advising clients, and ensuring high-quality delivery aligned to transformation objectives. The Manager acts as a day-to-day trusted advisor to client stakeholders while supporting Associate Directors in shaping solutions, driving governance, and scaling delivery across engagements Change Management &
- Transformation Delivery • Lead defined change management workstreams within medium to large transformation programs.
- Translate change strategy into practical execution plans, including stakeholder engagement, communication, and adoption activities.
- Conduct and oversee change impact assessments, readiness assessments, and change enablement planning.
- Guide clients through implementation phases, ensuring alignment between business processes, technology, and people impacts.
- Review and quality-check change deliverables produced by team members.
- Monitor readiness KPIs (adoption rate, engagement score, training completion) and manage resistance.
- Drive business alignment and sign-offs for readiness milestones.

Learning

Strategy &

- Delivery Leadership • Lead learning strategy, design, and delivery for assigned engagements and workstreams.
- Own training needs analysis (TNA), curriculum design, and solution definition aligned to transformation goals.
- Oversee development of learning assets across formats (digital, virtual, instructor-led), ensuring instructional design quality.
- Ensure learning solutions are measurable, scalable,



and aligned to enterprise learning standards.
- Support evaluation of learning effectiveness and continuous improvement through insights and data. HR Technology &
- Enablement Support • Support HR technology-enabled transformations involving platforms such as Workday, ServiceNow, SuccessFactors, SAP, Oracle, and related ecosystems.
- Align learning and change approaches with HR solution architecture and implementation milestones.
- Advise on adoption considerations, end-user enablement, and learning integration within technology programs.
- Collaborate with PMO, technology, and functional teams to ensure cohesive delivery. Team Leadership &
- Development • Lead and mentor consultants, senior consultants, and analysts across engagements.
- Provide regular feedback, coaching, and development support to team members.
- Support onboarding, knowledge transfer, and capability building within the team.
- Foster a culture of collaboration, accountability, and continuous improvement.

Business

Development &

- Practice Support • Support proposal development, solution design, and effort estimation activities.
- Contribute to development of practice assets, accelerators, and reusable frameworks.
- Support internal initiatives related to capability building, innovation, and knowledge sharing. Build understanding of KPMG offerings and support practice growth initiatives. Educational qualifications • MBA (HR) or equivalent postgraduate degree from an accredited institution.
- Work experience • 10–14 years of experience in learning design, change management, HR transformation, or consulting.

Experience managing client-facing workstreams and small-to-medium teams.

Experience Level Mid Level

📌 Manager - Change Management and Learning (Bengaluru)
🏢 KPMG India Services
📍 Bengaluru