Job Role: Customer Support Executive – Banking Sales / Voice Process

Key Responsibilities
- Handle inbound calls related to banking products and services.
- Understand customer requirements and recommend suitable banking products.
- Promote relevant banking products and convert customer interactions into sales opportunities.
- Achieve assigned individual sales and performance targets.
- Provide accurate information about banking products, services, and processes.
- Maintain high customer service and interaction quality standards.
- Resolve customer queries professionally and provide appropriate assistance.
- Follow all banking policies, compliance guidelines, and quality standards.
- Maintain accurate records of customer interactions and sales activities.

Language Requirements




Candidates must have good English communication skills along with
any one
of the following combinations:
- English + Telugu + Hindi
- English + Tamil
- English + Kannada
- English + Malayalam

Required Skills
- Good English communication is mandatory.
- Robust verbal communication and customer-handling skills.
- Sales and persuasion abilities.
- Good understanding of customer requirements.
- Ability to achieve sales and performance targets.
- Basic knowledge of banking products and services.
- Customer-oriented approach with strong problem-solving skills.

📌 Customer Support Executive – Inbound Voice (Hyderabad)
🏢 JobTrade
📍 Hyderabad