- Develop and oversee learning programs on the Mindtickle platform.

- Execute ad-hoc administrative tasks on the Mindtickle platform.
- Facilitate the migration of content files and learning programs from third-party sources to the Mindtickle platform.
- Foster strong relationships with other service teams.
- Ensure timely communication and updates to clients/internal teams throughout the project lifecycle.
- Develop detailed process documents for each clients project.
- Efficiently manage multiple projects simultaneously, adhering to SLAs.
- Execute tasks with precision and accuracy, while diligently documenting progress for the team and future reference.
- Conduct thorough User Acceptance Testing (UAT) and audits before project handovers to clients.
- Communicate deliverables to clients/Internal team.
- Foster a culture of innovation to optimize work efficiency.




- Strong verbal and written communication skills.
- Bachelor s or Master s degree (Preferably BCA, MCA, BE in IT)
- Ability to thrive under tight deadlines and manage multiple projects concurrently.
- Keen attention to detail and adeptness in comprehending problem statements.
- Deep commitment to the accuracy of work and a strong focus on client satisfaction.
- Team player capable of collaborating with cross-functional teams to solve business and technical challenges.
- Quick learner who can grasp the intricacies of the Mindtickle platform and adapt to current technologies.
- Proficiency in Project Planning and Time Management.
- Knowledge of fundamental MS Excel (Advanced Excel knowledge is a plus).
- Familiarity with HTML

📌 Managed Service Associate (Pune)
🏢 Mindtickle
📍 Pune