Role & Responsibilities

- Handle B2B and B2C travel enquiries from initial enquiry through booking and post-sales support.

- Understand client requirements and recommend suitable destinations, hotels, activities, transfers and travel packages.

- Prepare customized itineraries, quotations and proposals based on client requirements and budget.

- Follow up proactively on leads and enquiries to convert opportunities into confirmed bookings.

- Maintain strong relationships with travel agents, corporate clients, DMCs and direct customers.

- Coordinate with hotels, DMCs, transport providers and activity suppliers to check availability, rates and special offers.

- Negotiate with suppliers and clients to achieve competitive pricing and healthy margins.

- Identify opportunities for upselling and cross-selling of hotels, activities, transfers and other travel services.

- Manage the sales pipeline and maintain accurate records in the CRM/system.

- Achieve assigned sales, revenue and conversion targets.

- Handle client questions, changes and concerns professionally and provide timely solutions.

- Stay updated on destinations, hotels, travel trends, seasonal products and competitor offerings.

- Work closely with Operations, Reservations, Finance and Product teams to ensure smooth execution of bookings.

- Prepare regular sales reports, pipeline updates and performance reports for management.





- Ensure excellent customer service and build long-term client relationships.

Preferred Candidate Profile

- 14 years of experience in travel sales, tourism, hospitality or a related industry.

- Strong knowledge of travel products, destinations, hotels and tourism services.

- Experience in B2B/B2C sales and lead conversion is preferred.

- Robust communication and interpersonal skills with a customer-focused approach.

- Good negotiation, persuasion and closing skills.

- Ability to understand customer requirements and create tailor-made travel solutions.

- Target-oriented, proactive and confident in handling sales conversations.

- Strong follow-up skills with the ability to manage multiple enquiries simultaneously.

- Good knowledge of CRM, MS Excel/Google Sheets and other sales tools.

- Excellent attention to detail, especially with dates, rates, rooming, inclusions and booking conditions.

- Ability to work independently as well as collaboratively with different teams.

- Strong problem-solving and decision-making abilities.

- Willingness to work flexible hours when required, depending on international clients and travel operations.

- Fluent English communication is essential; knowledge of additional languages is an advantage.

- Passion for travel, tourism and customer experience.

📌 Luxury Sales Executive (Bengaluru)
🏢 JEE Tours And Travels
📍 Bengaluru