Job Description

About the Role

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This role is responsible for project management and service delivery of all products & services in Enterprise network business (B2B).

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• Project management, planning and scheduling implementation of MPLS services.

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• On Time, within budget Implementation of the complete project

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• Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.

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• Enhance service delivery experience for the customer & revenue for the organization

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Responsibilities

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Project management, planning and scheduling implementation of MPLS services.
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On Time, within budget Implementation of the complete project.
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Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.
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Enhance service delivery experience for the customer & revenue for the organization.
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Customer engagement & communication.
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Project kick off meeting/call with Customer.
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Resolution of customer dependencies.
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Share Project Plan with the customer e2e tracking & monitoring of project delivery.
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Proactive & timely project status update to the customer.
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Project Stage tracking & ensure timely delivery.
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Project follow ups, escalations and constraint resolution.
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Delivery of third party media/bandwidth.
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Customer CPE integration & testing.
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Schedule planned activities with the customers.
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Accelerate & Maximize revenue by faster deployment of project.
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Required Skills

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Experience of working in Network B2B Projects as Network management L1 / L2 / L3.
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Ability to work independently and as a team player.
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Solid problem determination and resolution skills.
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The resources should be equipped with deep trouble shooting experience.
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Minimum 4 yrs of exp in Routing, switching and SDWAN.
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Basic Configuration management experience.
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Experience in managing Routing, Switching, Firewall, IPS etc. vendor management.
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Active CCNA / CCNP certification with hands on SD-WAN experience.
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Qualifications

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Bachelor's degree (B.E / B.Tech./BCA/ BSC(IT)/MCA/MSC(IT) .
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4+ years of experience in Routing, switching and SDWAN.
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📌 Network Program Manager Hyderabad (India)
🏢 Airtel
📍 India