Job Description
Roles & Responsibilities:
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Must have Product knowledge.
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SOPs on day-to-day operations, attendance tracking, rostering, vendor management, client management, escalation matrix, cash management & reporting format.
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Attend mandatory training sessions as & when held by the head office. Conducting operations training and ensuring that the team are competent in Operations.
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Understand & meet Client Services deliverables.
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To provide Training to vendor Staffs on POS operating process and to train the team on POS/ APP trouble shooting, Inventory management, Menu planning, Communication and Service acumen.
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Maintain MMRS and MOM.
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Prerequisites:
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Bachelors in any degree, preferably Bachelor's in Hotel Management.
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Positive command over both written and spoken English.
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Keen eye for hygiene, cleanliness, grooming, health and safety.
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Excellent knowledge of food & beverage service.
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Well versed with Microsoft office such as Microsoft word, excel, ppt, etc.
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📌 Manager Operations Hyderabad (India)
🏢 GoKhana
📍 India