Job Description

Telecaller – Tigerwings Aviation Academy

n

n

Location: Chennai

n

n

Employment Type: Full time

n

n

Department: Admissions / Student Counselling

n

n

Experience: 0–2 years

n

n

Salary: [As per industry standards]

n

n

About the Role

n

n

Tigerwings Aviation Academy is looking for an enthusiastic and results-driven Telecaller to connect with prospective students, understand their career interests, and guide them about our aviation and related training programs.

n

Key Responsibilities

n

n
Make outbound calls to prospective students and generate admissions leads.
n
Explain aviation courses, eligibility, fees, duration, career opportunities and admission procedures.
n
Understand student requirements and recommend suitable courses.
n
Follow up with leads through calls and WhatsApp to convert enquiries into admissions.
n
Maintain accurate records of calls, enquiries, follow-ups and conversions.
n
Schedule counselling sessions and campus visits for interested candidates.
n
Achieve daily, weekly and monthly calling and admission targets.
n
Handle student queries professionally and provide timely information.




n
Coordinate with the admissions and counselling team to ensure smooth conversion of leads.
n

n

Requirements

n

n
Excellent communication and interpersonal skills.
n
Good command of English and Tamil; Hindi is an added advantage.
n
Confident, persuasive and customer-focused approach.
n
Basic computer knowledge and familiarity with MS Office/CRM tools.
n
Ability to handle targets and work in a rapid-paced environment.
n
Freshers with robust communication skills are welcome to apply.
n

n

Preferred Candidate

n

A confident and energetic individual who enjoys speaking with people, has a passion for sales and counselling, and is interested in building a career in the aviation education sector .

n

Key Performance Indicators

n

n
Number of calls and enquiries handled.
n
Lead follow-up and conversion rate.
n
Counselling appointments/campus visits generated.
n
Admissions achieved against monthly targets.
n
Quality and accuracy of lead records.
n

n

n
Tigerswings Aviation Academy

📌 Tele Counselor Chennai
🏢 TECEZE
📍 Chennai