Job Description

We're Hiring for Healthcare Advisor, who would be handling patient complaints regarding policy queries, claim queries and reimbursement queries. If you're a fresher we'd love to talk to you.

n

n

Location: Bommanahalli, Bangalore

n

n

Job Responsibilities:

n

n
Handle inbound and outbound customer interactions for US healthcare clients.
n
Assist members with insurance benefits, claims, eligibility, and billing-related queries.
n
Provide accurate information while maintaining quality and compliance standards.
n
Document customer interactions in the system.
n
Meet productivity, quality, and customer satisfaction targets.
n

n

n

Eligibility:

n

n
Graduate/Undergraduate (as per process eligibility).
n
Excellent English communication skills.
n
Basic computer knowledge and typing skills.
n




Willingness to work in US rotational night shifts.
n
Customer service experience in BPO is preferred; freshers with robust communication skills may also apply.
n
Freshers Only
n

n

n

Work Schedule:

n

n
Shift: US Rotational Night Shift
n
Working Days: Monday to Friday
n
Weekends: Fixed Saturday & Sunday Off
n

n

n

Salary & Benefits

n

n
CTC: 25,000/-
n
Performance-Based Incentives - 3500 to 5000/-
n
Night Shift Allowance: Paid per night - 150/-
n
Two-Way Cab Facility
n
Paid Training
n
Growth opportunities Opportunities
n
Health & Employee Perks as per company policy
n

n

📌 Customer Service Advisor Bengaluru
🏢 Sagility
📍 Bengaluru