: Tele caller cum Student Counselor
Position Summary
We are looking for a confident and communication-skilled Telecaller cum Student Counselor to handle student inquiries, guide them about courses, and support admissions through effective follow-ups.
Key Responsibilities
Make outbound calls to students and parents regarding course details & admissions
Handle incoming inquiries from phone, WhatsApp, and social media
Counsel students about available courses, fees, career scope & advantages
Maintain daily call records, follow-up lists, and enquiry reports
Schedule counseling appointments and assist during walk-ins
Guide students through the admission process and documentation
Achieve monthly inquiry conversion targets
Coordinate with the academic and marketing team
Skills & Requirements:
Good communication in English, Hindi & Assamese
Confident voice and polite phone etiquette
Basic computer knowledge (Excel, WhatsApp, CRM)
Ability to handle students and parents professionally
Prior experience in counseling or telecalling preferred
Qualification
Graduate (Any Stream)
Freshers with positive communication skills can apply
Pay: ₹8,000.00 - ₹15,000.00 per month
Perks
Cell phone reimbursement
Health insurance
Life insurance
Work Location: In person
📌 Student Admission Counsellor Guwahati
🏢 Iifm
📍 Guwahati