: Tele caller cum Student Counselor
Position Summary
We are looking for a confident and communication-skilled Telecaller cum Student Counselor to handle student inquiries, guide them about courses, and support admissions through effective follow-ups.
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Key Responsibilities
Make outbound calls to students and parents regarding course details & admissions
Handle incoming inquiries from phone, WhatsApp, and social media
Counsel students about available courses, fees, career scope & perks
Maintain daily call records, follow-up lists, and enquiry reports
Schedule counseling appointments and assist during walk-ins
Guide students through the admission process and documentation
Achieve monthly inquiry conversion targets
Coordinate with the academic and marketing team
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Skills & Requirements:
Valuable communication in English, Hindi & Assamese
Confident voice and polite phone etiquette
Basic computer knowledge (Excel, WhatsApp, CRM)
Ability to handle students and parents professionally
Prior experience in counseling or telecalling preferred
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Qualification
Graduate (Any Stream)
Freshers with valuable communication skills can apply
Pay: ₹8,000.00 - ₹15,000.00 per month
Benefits
Cell phone reimbursement
Health insurance
Life insurance
Work Location: In person
📌 Student Admission Counsellor Guwahati
🏢 Iifm
📍 Guwahati