Telecaller – Tigerwings Aviation Academy /n /n Location: Chennai /n /n Employment Type: Full-Time /n /n Department: Admissions / Student Counselling /n /n Experience: 0–2 years /n /n Salary: [As per industry standards] /n /n About the Role /n /n Tigerwings Aviation Academy is looking for an enthusiastic and results-driven Telecaller to connect with prospective students, understand their career interests, and guide them about our aviation and related training programs. /n Key Responsibilities /n /n
Make outbound calls to prospective students and generate admissions leads.

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Explain aviation courses, eligibility, fees, duration, career opportunities and admission procedures.

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Understand student requirements and recommend suitable courses.

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Follow up with leads through calls and WhatsApp to convert enquiries into admissions.

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Maintain accurate records of calls, enquiries, follow-ups and conversions.

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Schedule counselling sessions and campus visits for interested candidates.

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Achieve daily, weekly and monthly calling and admission targets.

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Handle student queries professionally and provide timely information.

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Coordinate with the admissions and counselling team to ensure smooth conversion of leads.

/n /n Requirements /n /n
Excellent communication and interpersonal skills.

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Positive command of English and Tamil; Hindi is an added advantage.

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Confident, persuasive and customer-focused approach.

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Basic computer knowledge and familiarity with MS Office/CRM tools.

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Ability to handle targets and work in a fast-paced setting.

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Freshers with robust communication skills are welcome to apply.

/n /n Preferred Candidate /n A confident and energetic individual who enjoys speaking with people, has a passion for sales and counselling, and is interested in building a career in the aviation education sector . /n Key Performance Indicators /n /n
Number of calls and enquiries handled.

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Lead follow-up and conversion rate.

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Counselling appointments/campus visits generated.

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Admissions achieved against monthly targets.

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Quality and accuracy of lead records.

/n /n /n #Tigerswings Aviation Academy

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