24 Aug
|
Delhivery
|
Pune
Roles &
Responsibilities include:-
- Responsible for Account Management, Current Business Development (NBD), revenue and profitability.
- Build bespoke solutions and pricing.
- Coordinate with internal and external tech stakeholders to improve on the current tech product capability.
- Manage and grow existing clients.
- Nurturing client relationships, building Positive client experience and maintaining strong client relationships, retaining the business, and identifying growth opportunities.
- Conducting business reviews with clients and focusing on service delivery experience.
- Escalating and resolving areas of concern as raised by clients.
- Monitoring performance against service level agreements and flagging potential issues for timely resolution.
📌 KAM (Pune)
🏢 Delhivery
📍 Pune