Job Description

Responsibilities:

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• Provide excellent customer service to all external and internal journal stakeholders (e.g., editors, authors, publishers, colleagues)

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• Perform quality checks on recent and revised manuscript submissions following checklists and journal policy guidelines

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• Follow exact set of workflow protocols and ensure all manuscript requirements are met

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• Facilitate manuscript peer review through outreach to editors and reviewers as directed

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• Use KGL's cloud-based technology as a communication and productivity tool

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• Proofread and send decision letters and other correspondence to authors, editors, and reviewers • Complete all assigned tasks during scheduled hours and meet productivity expectations

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• Be a proficient user of the manuscript management system

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• Provide editor,



reviewer, and author technical support related to submission requirements and the submission system

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• Provide assistance to newer staff who may shadow experienced colleagues

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• Utilize KGL's cloud-based technology as a communication and productivity tool

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Requirements:

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• A minimum of 0 -1 year working in the editorial office of a scholarly journal or have transferrable experience

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• Proficient use of standard office technology (e.g., Microsoft Office, teleconferencing, and G Suite)

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• Excellent oral and written communication skills

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• High Integrity, working standards, self starter

📌 Editorial Associate Trainee Mumbai
🏢 KnowledgeWorks Global
📍 Mumbai