Job Description

Job description

n

n

Executive Customer Service (Pre-Sales)

n

Location: Kolkata

n

n

Key Responsibilities

n

n

n
Coordinate with customers and distributors to understand requirements and promote company products.
n
Manage, record and distribute leads to the respective sales team.
n
Coordinate with the sales team and follow up on leads, negotiations and deal closures.
n
Communicate with customers/distributors regarding product requirements, pricing and commercial discussions.
n
Maintain MIS of customer, distributor, lead and deal details.
n
Conduct market/customer research and provide insights for business opportunities and product development.
n
Prepare regular reports on lead status, follow-ups and conversions.




n

n

n

Qualification & Skills

n

n

n
Graduate in any discipline; MBA/PGDM in Sales & Marketing preferred.
n
1–3 years of experience in Pre-Sales, Customer Service or Sales Coordination.
n
Robust communication, negotiation and coordination skills.
n
Proficiency in MS Excel, MIS and reporting.
n
Robust research and analytical skills.
n

n

Role: Pre Sales Consultant

n

Employment Type: Full Time, Permanent

n

Role Category: BD / Pre Sales

n

Education

n

UG: Any Graduate

n

📌 Customer Service Executive Kolkata
🏢 regaal resources
📍 Kolkata