Job Description

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Customer Support Executive – US Healthcare (Inbound Voice)

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Location

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Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)

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Shift & Schedule

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Night Shift aligned with U.S. time zones

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Days Off: Fixed weekends – Saturday & Sunday

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Rotation: Monday to Friday workweek

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About the Role

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As a part of our US healthcare support team, you will:

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Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets.

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Resolve queries professionally and accurately, ensuring timely issue resolution.

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Listen actively, empathize, and provide explicit, personalized support.

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Requirements

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Robust communication skills in English (verbal & written), preferably US accent-neutral.





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Minimum 12th pass; graduation or diploma is a plus.

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Comfortable working night shifts in U.S. time zones.

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Preferred: Fresher/Prior experienced, All are welcome.

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Compensation & Perks

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In-hand Salary: ₹15,000–₹19,000 per month

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Travel Allowance + Subsidized Meals

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Free Cab Drop after night shift

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Attendance Bonus: ₹1,000 per month

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Annual Performance Bonus: Up to ₹15,000

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PF & ESI coverage

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How to Apply

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Interested candidates are encouraged to apply immediately:

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Call or WhatsApp: HR Neha 85850 00134

📌 Customer Service Representative Kolkata
🏢 Career comfort
📍 Kolkata