Job Description

We're Hiring for Healthcare Advisor, who would be handling patient complaints regarding policy queries, claim queries and reimbursement queries. If you're a fresher we'd love to talk to you.

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Location: Bommanahalli, Bangalore

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Job Responsibilities:

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Handle inbound and outbound customer interactions for US healthcare clients.
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Assist members with insurance perks, claims, eligibility, and billing-related queries.
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Provide accurate information while maintaining quality and compliance standards.
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Document customer interactions in the system.
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Meet productivity, quality, and customer satisfaction targets.
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Eligibility:

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Graduate/Undergraduate (as per process eligibility).
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Excellent English communication skills.
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Basic computer knowledge and typing skills.
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Willingness to work in US rotational night shifts.
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Customer service experience in BPO is preferred; freshers with strong communication skills may also apply.
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Freshers Only
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Work Schedule:

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Shift: US Rotational Night Shift
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Working Days: Monday to Friday
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Weekends: Fixed Saturday & Sunday Off
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Salary & Perks

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CTC: 25,000/-
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Performance-Based Incentives - 3500 to 5000/-
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Night Shift Allowance: Paid per night - 150/-
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Two-Way Cab Facility
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Paid Training
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Career Growth Prospects
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Health & Employee Benefits as per company policy
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📌 Customer Service Advisor Bengaluru (India)
🏢 Sagility
📍 India