Job Description

About the Company

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Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and cutting-edge business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients' critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world's top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.

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About the Role

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Position: International Voice Process

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Experience: 0.6 Months - 4 years

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Job Location: Chennai

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Responsibilities

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Reviewing current orders for accuracy and completeness
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New order processing on a web-based system
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Customer enquiry clarifications
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Maintain service levels and high levels of accuracy
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Placing orders with our partners on a web-based order processing system
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Monitoring the status of these orders, taking appropriate action depending on the status
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Maintaining a high level of accuracy with respect to all activities
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Ensuring that customer requirements are met on a timely basis
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Maintaining accurate records of activities in our own internal systems
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Qualifications

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Any Degree

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Required Skills

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Minimum 6 months call center experience
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Minimum 12 months customer service experience
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Excellent overall tenure in job history
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B2+ English level
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30 Words per minute
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Basic Computer Knowledge
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Retail Experience - Bonus
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Pay range and compensation package

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[Pay range or salary or compensation]

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Equal Prospect Statement

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[Include a statement on commitment to diversity and inclusivity.]

📌 International Customer Service Representative Voice Tamil Nadu
🏢 Movate
📍 Tamil Nadu