Team Snapshot: Market Development

Say hello to the Market Development team the heartbeat of our revenue engine .

Whether it’s Renewals, High Value Memberships (HVM), Hubs, or our buzzing Retail

Centres, this team thrives on one shared spirit:

“Aaj ka sale kya hai?”

Your Mission as a Product Advisor

As a Product Advisor – Retail, you’ll be the face (and voice) of Shaadi.com to our customers

. Whether over the phone or at one of our walk-in centres, your role is to guide people

through one of the most key journeys of their lives — finding a life partner — and

help them make the most of our premium offerings.

What You’ll Do
Call prospective customers from provided leads and pitch relevant Shaadi.com

premium services
Convert free members to paid members by following our proven sales process
Update call notes, follow-ups, and call outcomes in the system in real time
Follow up with potential leads and track conversions with persistence and care
Meet daily/weekly/monthly call volumes, talk time & revenue targets
Handle walk-ins (if assigned)



— engage with them, explain features, & convert to

premium
Maintain all customer interaction records and documentation accurately
Appear for regular performance check-ins and continue learning & growing

What You’ll Bring
6+ months of telesales or outbound calling experience
Smart selling approach — persuasive yet consultative
Robust communication skills (spoken + written) in English + any Indian language
Explicit diction and confident speech
High energy, target orientation, and resilience under pressure

Why You’ll Love Working Here
Dynamic, performance-driven culture
Transparent targets + real rewards + daily hustle
Regular incentives, shoutouts, and career growth
A tight-knit team that works hard and celebrates harder

Timing? Full-time hustle mode

Experience? Just bring your energy, drive, and people skills

Ready to turn conversations into conversions?

Let’s go make that sale today.

📌 Customer Support Executive Bengaluru
🏢 Shaadi.Com
📍 Bengaluru