23 Aug
|
Aventus Technology India
|
Bengaluru
23 Aug
Aventus Technology India
Bengaluru
About Us
We are a quick-growing digital lending company committed to making credit more accessible, transparent, and seamless through technology. Our mission is to empower individuals and businesses with financial solutions that are quick, reliable, and user-friendly.
Key Responsibilities
Handle inbound and outbound customer calls, emails, and queries in a qualified manner
Perform customer verification (KYC, tele-verification, document validation, etc.)
Ensure accuracy of customer information and maintain proper records
Coordinate with internal teams for loan processing and issue resolution
Address customer concerns related to loans, repayments, and account details
Maintain high levels of customer satisfaction and service quality
Follow compliance guidelines as per RBI and company policies
Identify and escalate suspicious or fraudulent cases
📌 Customer Support Executive Bengaluru
🏢 Aventus Technology India
📍 Bengaluru