Key Responsibilties:
Handle inbound and outbound calls to prospective students/enquiries.
Understand students’ career goals, interests, qualifications, and requirements.
Provide accurate information about courses, curriculum, duration, fees, eligibility, and career opportunities.
Counsel and convert leads into walk-ins, counselling sessions, and admissions.
Follow up regularly with interested, pending, and non-responsive leads.
Maintain and update lead details, call status, follow-up dates, and remarks in the CRM/lead management system.
Explain the perks and career scope of VFX, Animation, 3D, Gaming, Graphics, Video Editing, UI/UX, and related courses.
Address students’ and parents’ queries and objections professionally.




Coordinate with the Counsellor/Branch Manager for walk-ins, counselling appointments, and admission closures.
Achieve assigned daily/weekly/monthly calling, follow-up, and conversion targets.
Ensure timely follow-up on Google, website, social media, toll-free, and other generated leads.
Maintain a qualified and positive communication style while interacting with students and parents.
Prepare and share daily call and lead follow-up reports with the reporting manager.
Ensure data accuracy and confidentiality of student information.

📌 Tele Counsellor Lucknow
🏢 Nath Mal Ojha Memorial Educational Society
📍 Lucknow