– Inside Sales Specialist

Position: Inside Sales Specialist

Industry: EdTech / Education

Location: Bangalore

Work Mode: Work from Office

Employment Type: Full-Time

Experience: 1–6 Years

Department: Sales & Admissions

About the Role

We are seeking a highly motivated and results-oriented Inside Sales Specialist to join our Sales & Admissions team. The candidate will be responsible for engaging with prospective students and working professionals, understanding their career aspirations, providing appropriate course guidance, and converting qualified leads into successful enrollments.

The ideal candidate will have strong communication and interpersonal skills, a consultative approach to sales, and a proven ability to achieve targets in a competitive, customer-focused environment.

Key Responsibilities

- Manage and convert inbound and outbound leads through calls, WhatsApp, email, and other communication channels.
- Engage with prospective students and professionals to understand their educational and career requirements.
- Provide professional counselling and recommend relevant courses based on individual career objectives.
- Deliver clear and accurate information regarding course curriculum, benefits, duration, fees, certifications, and career opportunities.
- Drive the complete sales cycle from lead qualification and counselling to conversion and enrollment .
- Conduct structured and timely follow-ups with prospects to maximize conversion opportunities.
- Achieve monthly and quarterly sales, enrollment, revenue, and conversion targets .
- Identify customer needs and use a consultative sales approach to recommend suitable programs.
- Handle customer objections, queries, and concerns effectively and professionally.
- Maintain accurate records of leads, interactions, follow-ups, and opportunities in the CRM.
- Ensure timely updates of the sales pipeline and maintain high-quality CRM data.
- Build and maintain robust relationships with prospects throughout the admission process.




- Coordinate with internal teams to ensure a smooth enrollment and onboarding experience.
- Maintain a high standard of customer experience throughout the sales journey.
- Stay updated on course offerings, industry trends, competitor activities, and customer requirements.
- Share market and customer feedback with the management team to support sales strategy and process improvement.

Candidate Profile

- Bachelor's degree in any discipline; relevant education, healthcare, life sciences, or related backgrounds will be an advantage.
- 1–6 years of relevant experience in Inside Sales, EdTech Sales, Admissions, Academic Counselling, Tele-sales, or similar customer-facing sales roles.
- Experience in selling education, professional certification, healthcare, or career-development programs will be preferred.
- Excellent verbal and written communication skills.
- Strong presentation, persuasion, negotiation, and objection-handling abilities.
- Demonstrated ability to work against sales targets and KPIs.
- Strong customer-centric approach with effective relationship-building skills.
- Familiarity with CRM systems and lead management processes.
- Ability to manage multiple leads and follow-ups efficiently.
- Fluency in at least one South Indian language is mandatory; additional language proficiency will be an advantage.

Key Performance Indicators The role will be evaluated based on:

- Lead-to-enrollment conversion
- Monthly sales and revenue achievement
- Enrollment targets
- Follow-up and lead management efficiency
- CRM compliance and data accuracy
- Customer engagement and counselling quality

What We Offer

- Competitive salary with performance-based incentives
- Career growth opportunities within a growing EdTech organization
- Comprehensive product and industry training
- Collaborative and professional work environment
- Opportunities to develop expertise in consultative selling and education counselling

Ideal Candidate The ideal candidate is a target-driven, confident, persuasive, and customer-focused sales professional who can build trust with prospects, understand their requirements, provide the right guidance and consistently drive conversions.

📌 Inside Sales Specialist (Bengaluru)
🏢 CliniLaunch Research Institute
📍 Bengaluru