Identity & Directory Services Tech Lead - Workplace & SecurityCompany Profile: At CGI, we're a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed.

We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.

This is a outstanding chance to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development.

Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.

Job Title: Tech Lead

Position: Identity & Directory Services Tech Lead - Workplace & Security

Experience: 5 Years

Category: IT Infrastructure

Main location: Bangalore/Chennai

Position ID: J0726-0896

Employment Type: Full Time

Identity & Directory Services Tech Lead - Workplace & Security Scope: Identity & Directory Services - Global Workplace environments

Key interfaces:

- L1 / L2 Support (Onshore & Offshore)
- L3 Workplace / Infrastructure / Security teams
- IT Projects / Build / Transformation teams
- Change, Release & CAB
- Security, IAM & Compliance teams

Job Summary: The Active Directory Expert / Identity Architect role is part of a major Workplace and Identity transformation, operating in a hybrid Microsoft environment combining On Prem Active Directory and Microsoft Entra ID, deployed across more than 43 countries. The role combines advanced technical expertise, Run accountability, security reinforcement and architectural contribution, in an international, complex and security critical environment, subject to strong regulatory and compliance constraints. This is a senior global reference role, embedded within a global Workplace organization composed of onshore (France) and offshore (India) resources. The expert acts as the ultimate technical reference for Identity and Active Directory, ensuring standards, consistency and best practices across all environments.

Key Responsibilities

1. Active Directory Architecture Reference (core responsibility)
- Own and promote AD standards at enterprise scale
- Design, maintain and evolve:



Forest and domain architectures, Trust relationships, Replication models
- Challenge project design choices and ensure Run, security and resilience compliance
- Validate Active Directory and Identity designs from a production and security standpoint
- This is a decision making and reference role, not limited to administration.

- Hybrid Identity & Microsoft Entra ID (reinforced expectations)

- Advanced expertise in Hybrid Identity architectures
- Full mastery of integration between:
- Active Directory On Prem
- Microsoft Entra ID (Azure AD)
- Azure AD Connect / Cloud Sync
- Hybrid authentication flows
- Complex identity synchronization scenarios

- Ability to analyze and explain Identity impacts on:

- Workplace services
- Security
- Business applications

- The role requires a functional and security oriented understanding of authentication flows, not just directory synchronization.

- Active Directory Security & Hardening (key pillar)

- Act as a key authority on Active Directory security posture
- Deep understanding of Active Directory attack techniques and attack paths
- Tiering model (Tier 0 / 1 / 2)
- Privileged account separation
- Domain Controller hardening

- Actively challenge projects and changes that do not meet security requirements
- Contribute to:

- Security audits
- Risk assessments
- Remediation action plans

- The role includes real technical and security authority over the Identity perimeter.

- Core AD Services (DNS, GPO, Dependencies)

- Strong expertise in Active Directory integrated DNS, considered a critical service
- Complex DNS architectures
- Name resolution issues impacting authentication and services

- Advanced mastery of:

- Group Policy design, optimization and troubleshooting
- GPO impacts on security and Workplace services

- Understanding of DHCP dependencies, where applicable

- PKI & Identity Related Security Services

- Strong hands on knowledge of Enterprise PKI
- Clear understanding of:
- Certificate lifecycle management
- Certificate roles in authentication and encryption

- Ability to troubleshoot complex certificate related identity issues
- Awareness of data protection and classification services (AIP)

- Run, N3 Support & Advanced Troubleshooting





- Act as N3 Identity / Active Directory expert, final escalation point
- Handle incidents that are:
- Complex
- Critical
- Non documented

- Advanced troubleshooting on:

- AD replication issues
- Authentication failures
- Trust and federation problems

- Ability to analyze:

- System logs
- Security events
- Abnormal infrastructure behavior

- Ability to operate under high operational pressure and crisis situations

- Change Management, Standards & Governance

- Perform impact analyses and define rollback strategies
- Define, formalize and enforce Active Directory and Identity standards
- Produce, validate and maintain:
- Technical procedures
- Architecture documentation (DAT)
- Runbooks

- Actively contribute to the maturity and autonomy of L2 teams

- Automation & Continuous Improvement

- Expert use of PowerShell for:
- Administrative automation
- Run activities
- Reporting and AD health checks

- Identify structural weaknesses and recurring incidents
- Propose and lead continuous improvement initiatives for Identity services

Required SkillsTechnical Skills

- Expert level Active Directory knowledge
- Microsoft Entra ID
- Complex hybrid Identity architectures
- Robust expertise in:
- Active Directory security and hardening
- DNS / GPO
- PKI

- Recognized advanced troubleshooting capabilities
- Strong PowerShell proficiency

Functional Skills

- Ability to operate in a global, multi-entity environment
- Strong understanding of Run / Build / Project organizations
- Solid familiarity with ITIL processes
- Proven experience working with onshore and offshore teams

Posture & Soft Skills

- Senior N3 / global reference expert posture, credible and recognized
- Natural technical authority and ability to challenge decisions
- High autonomy and strong sense of ownership
- Structured, rigorous and security driven mindset
- Excellent communication skills in international contexts

Target Profile

- Bachelor's to Master's degree in IT (or equivalent experience)
- 5 to 8 years of experience in Active Directory / Identity
- Strong experience in hybrid Microsoft environments
- International exposure is a strong plus
- Professional English mandatory (written and spoken)

This is a senior Active Directory / Identity expert role, acting as a global technical reference, accountable for stability, security and evolution of enterprise Identity services.

Locations

- Identity & Directory Services Tech Lead - Workplace & Security
- Category: Cyber Security
- Main location: India, Karnataka, Bangalore
- Position ID: J0726-0896
- Employment Type: Full Time

📌 Identity & Directory Services Tech Lead Workplace & Security (India)
🏢 Cgi Group
📍 India