Designation: HR Generalist

Department: Human Resources

Location: Mumbai, Maharashtra

Employment Type: Full-time

Reporting To: HR Manager / Head – Human Resources

Industry: Shipping & Logistics

About the Role

We are looking for a proactive, organized and detail-oriented HR Generalist to join our Human Resources team.

The HR Generalist will be responsible for managing and coordinating a broad range of HR activities covering seafarers, vessel crew, drivers, operational employees and office staff .

The role will involve recruitment, onboarding, employee documentation, seafarer/crew HR management, attendance and leave, HRMS, employee lifecycle management, medical and insurance coordination, HR compliance, employee queries, training and employee engagement .

The ideal candidate should have strong coordination and communication skills, excellent documentation abilities and the ability to work in a fast-paced shipping and logistics environment.

Key Responsibilities

1. Seafarer & Crew HR

- Coordinate recruitment and onboarding of seafarers and vessel crew as per operational requirements.
- Verify and maintain seafarer documents including CDC, Passport, INDOS, STCW Certificates, Medical Certificates and other applicable documents .
- Maintain crew-wise documentation and certificate validity trackers.
- Follow up for timely renewal of expiring documents and certificates.
- Coordinate crew joining, sign-on, sign-off and crew movement documentation.
- Maintain vessel-wise crew records and crew rotation schedules.
- Coordinate with the Operations Team for crew deployment and rotation.
- Maintain crew contracts, extensions and related employment documentation.
- Coordinate medical examinations and fitness requirements for crew.
- Address routine crew HR queries and support crew welfare activities.
- Ensure required documentation is completed before crew deployment.

The seafarer profile specifically requires maintaining crew documentation, tracking validity, coordinating sign-on/sign-off and managing crew movement, attendance, leave, contracts and compliance. 2. Recruitment & Onboarding

- Coordinate recruitment for seafarers, crew, drivers, operational and office positions.
- Post job vacancies through appropriate recruitment channels.
- Screen applications and shortlist suitable candidates.
- Coordinate interviews with department heads and management.
- Maintain recruitment trackers and candidate status.
- Coordinate pre-employment documentation and verification.
- Conduct/coordinate joining and onboarding formalities.
- Ensure employee documentation is complete at the time of joining.
- Coordinate with department heads regarding manpower requirements.

3. Employee Documentation & HR Records

- Maintain accurate and updated employee records for all employees, crew and operational staff.
- Maintain physical and digital personnel files.
- Ensure employee documentation is complete and audit-ready.
- Maintain confidential employee and salary-related information.
- Ensure timely updating of employee records following changes in employment status or personal information.
- Maintain appropriate statutory, medical, certification and employment-related records.

4. Attendance, Leave Coordination





- Monitor daily attendance and leave records.
- Coordinate attendance corrections with reporting managers and supervisors.
- Maintain crew rotation and attendance records.
- Track overtime and other applicable attendance-related inputs.
- Coordinate inputs relating to attendance, leave, overtime, allowances, incentives, deductions, trip-based earnings, new joiners and exits.

5. HRMS / HROne Management

- Maintain accurate employee information in HROne/HRMS.
- Update new joiner details and employee master data.
- Upload and maintain employee documents.
- Update attendance, leave and employee lifecycle information.
- Process employee transfers, confirmations and exits in the HRMS.
- Ensure consistency between HRMS records and physical/digital files.
- Prepare HR reports and trackers as required.

6. Medical & Insurance Coordination

- Coordinate pre-employment and periodic medical examinations.
- Track medical validity and renewal requirements.
- Coordinate employee enrolment and changes under applicable insurance/Mediclaim schemes.
- Assist employees with insurance documentation and ID cards.
- Coordinate with insurance providers/brokers for employee additions, deletions and changes.
- Assist employees with claim-related documentation and coordination.

7. Employee Lifecycle Management

- Coordinate joining and onboarding formalities.
- Maintain probation and confirmation trackers.
- Coordinate probation reviews with reporting managers.
- Coordinate confirmation, extension and contract renewal documentation.
- Maintain employee employment records.
- Coordinate employee transfers and other employment changes.
- Coordinate exit formalities and clearance.
- Provide final settlement inputs to Accounts/Payroll.
- Ensure HRMS and employee records are updated upon exit.

8. Employee Relations & HR Support

- Act as the point of contact for routine employee HR queries.
- Handle queries relating to leave, attendance, insurance, HR policies and documentation.
- Coordinate employee grievances and escalate sensitive matters to the HR Manager.
- Support employee welfare initiatives.
- Maintain confidentiality while handling employee-related matters.
- Build effective coordination with employees, crew, drivers, operational teams and management.

9. Training & Employee Engagement

- Assist in organizing employee training programs.
- Coordinate safety inductions, POSH awareness sessions, functional training and soft-skills programs.
- Maintain training attendance and feedback records.
- Track completion of mandatory training.
- Support employee engagement and welfare activities.

The source HR profile specifically includes coordination of safety, POSH, functional and soft-skills training along with training records and employee engagement activities. 10. HR Compliance & Reporting

- Support compliance with applicable labour laws,



company HR policies and relevant maritime requirements.
- Maintain HR compliance documentation.
- Support internal and external audits/inspections.
- Ensure employee and crew files are audit-ready.
- Prepare HR MIS and reports as required.
- Maintain trackers for recruitment, manpower, documentation, medicals, crew movement, attendance, training and other HR activities.
- Ensure timely submission of HR reports to management.

Candidate Profile

Education

- Bachelor's degree in Human Resources, Business Administration, Commerce, Management or a related field .
- MBA/PG Diploma in Human Resources will be an added advantage.

Experience

- 2–5 years of experience in HR Operations / Generalist HR.
- Experience in Shipping, Maritime, Logistics, Transport, Offshore or Crew Management will be preferred.
- Experience in seafarer/crew HR operations will be an added advantage.

The original seafarer profile specifies 2–5 years of HR experience and prefers shipping, maritime, logistics, offshore or crew-management experience, while the general HR profile specifies 1–3 years in HR operations.

Required Skills

- Good understanding of HR Generalist functions and employee lifecycle.
- Knowledge of seafarer/crew documentation and maritime HR coordination.
- Strong documentation and record-management skills.
- Working knowledge of HROne/HRMS .
- Proficiency in MS Excel, Word and Outlook .
- Strong communication and interpersonal skills.
- Excellent coordination and follow-up skills.
- Good problem-solving and organizational abilities.
- High attention to detail and accuracy.
- Ability to manage multiple priorities and deadlines.
- Ability to maintain confidentiality.
- Ability to work effectively with employees, crew, drivers, Operations and Management.

Key Competencies

- Ownership & Accountability
- Attention to Detail
- Communication Skills
- Coordination & Follow-up
- Time Management
- Problem Solving
- Teamwork
- Confidentiality & Integrity
- Responsiveness
- Adaptability
- Employee Orientation

What We Are Looking For We are looking for someone who can independently manage day-to-day HR operations , take ownership of assigned responsibilities and ensure timely follow-up and closure.

The candidate should be comfortable working in a dynamic shipping and logistics environment , where HR requirements may arise based on vessel schedules, crew changes and operational requirements.

Work Environment

- Office-based role in Mumbai.
- Regular coordination with vessel crew, Operations, terminals, drivers and office employees.
- Rapid-paced working environment supporting shipping and logistics operations.
- Flexibility in working hours may be required depending on vessel schedules and operational requirements.
- Occasional travel to ports, terminals or vessels may be required.

Why Join Us?

- Opportunity to work across Generalist HR and Maritime HR operations .
- Exposure to end-to-end employee lifecycle management.
- Opportunity to work closely with vessel and operational teams.
- Exposure to the shipping and logistics industry.
- Opportunity for professional growth and career development.

Interested candidates can WhatsApp their CVs on +91 (phone hidden)

📌 Human Resource Generalist (Mumbai)
🏢 Shiny Shipping and Logistics Private
📍 Mumbai