About The Company LeadSquared is a leading AI-powered customer relationship management (CRM) and growth platform that integrates marketing, sales, service, onboarding, and operations into a unified system. Established in 2011 and headquartered in Bengaluru, India, LeadSquared has rapidly grown to support over 2,000 enterprises across more than 40 countries.

The company's innovative platform enables organizations to accelerate their sales cycles, enhance customer engagement, and streamline operational workflows through intelligent automation and data-driven insights. With a commitment to continuous innovation and customer success, LeadSquared aims to empower businesses to achieve scalable growth and operational excellence in a competitive digital landscape.

About The Role We are seeking a meticulous and proactive Senior Executive, HR Operations, to join our Human Resources team. This role is pivotal in managing end-to-end HR processes, ensuring the seamless administration of employee lifecycle activities, maintaining data integrity, and ensuring compliance with statutory regulations.

The ideal candidate will possess strong ownership qualities, excellent stakeholder management skills, and hands-on experience with HRMS platforms and payroll coordination. This position offers an opportunity to contribute significantly to our HR excellence initiatives, optimize operational workflows, and enhance the overall employee experience within the organization.

Qualifications The preferred candidate will hold a Bachelor's degree in Human Resources, Business Administration, Commerce, or a related field. An MBA or PGDM specialization in Human Resources is highly desirable.

Candidates should demonstrate proficiency in HRMS administration, payroll management,



and statutory compliance. Strong analytical skills, proficiency in MS Excel and Power BI, and experience in process documentation and automation are essential. The ability to handle multiple priorities in a fast-paced environment while maintaining high attention to detail is critical for success in this role.

Responsibilities

- Manage the complete employee lifecycle, including onboarding, confirmations, transfers, promotions, and separations, ensuring a smooth and compliant process.
- Maintain accurate employee records across HRMS platforms, ensuring data integrity and timely updates.
- Coordinate payroll inputs such as new joiners, exits, attendance, leave, incentives, reimbursements, and salary revisions to ensure timely processing.
- Administer leave management, attendance tracking, shift scheduling, and employee documentation processes.
- Generate and distribute HR letters including appointment, confirmation, promotion, transfer, experience, and relieving letters as required.
- Handle employee queries related to HR policies, payroll, attendance, benefits, and HRMS, ensuring resolution within defined SLAs.
- Support statutory compliance activities, audits, and maintain audit-ready documentation to ensure adherence to legal requirements.
- Coordinate employee benefit programs, insurance schemes, reimbursements, and vendor management activities.
- Manage exit formalities,



including Full & Final settlements, ensuring a smooth transition process for departing employees.
- Prepare HR reports, dashboards, and MIS for management review, providing insights into HR metrics and trends.
- Identify opportunities for process improvements, support HR automation initiatives, and contribute to creating efficient workflows.
- Collaborate effectively with HR Business Partners, Finance, IT, Admin, Legal, and external vendors to ensure seamless HR operations.

Benefits LeadSquared offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. Employees are entitled to competitive compensation, health insurance, and wellness programs. We promote a collaborative and inclusive work environment that encourages learning and development through training programs and career advancement opportunities. Additionally, our employees enjoy flexible work arrangements, performance incentives, and recognition programs aimed at fostering motivation and engagement. We believe in nurturing a positive workplace culture where innovation, integrity, and excellence are valued and rewarded.

Equal Chance

LeadSquared is committed to fostering an inclusive workplace where diversity is celebrated and all employees are treated with respect and fairness. We provide equal employment opportunities to all qualified individuals regardless of race, gender, age, religion, ethnicity, disability, or any other protected characteristic. Our hiring practices are rooted in merit and competency, and we strive to create an environment where every individual can thrive and contribute to our collective success.

📌 HR Operations (India)
🏢 FetchJobs.co
📍 India