Job Description

Job Description

Drive Microfinance business by Identifying business potential locations, achieving business targets and maintaining portfolio quality.

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- Leading a sales team of loans Officer & Branch Managers to achieve their business targets,
- Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas.
- Driving solid business growth by recruiting, driving, managing and motivating their team across assigned territories for deeper market penetration and reach
- Conducting field visits to ensure onboarding of quality customers by field team and visiting centre meetings to assess their conduct. Motivating low performing branches and staff to improve their efficiencies
- Ensuring repayment, collection efficiencies and delinquency management in their respective areas.
- Forming innovative collection strategies in their respective areas to prevent risky areas and ensure portfolio quality.
- Visiting overdue,



non-starter and delinquent customers with the team to assist and guide them on hard bucket collections.
- Identifying productive branch locations and Responsible for handling all Compliance, Audit, Legal, Customer Service, Operations, Logistics, Admin, HR etc. related issues in their area
- Keeping a close eye on external environment (Defaulting pockets, Competition, Socio political issues) and understand/act with early warning signals.
- Ensure Compliance to PHC reports & audit reports in timely manner
- Responsible for all recruitment, training, learning and upskilling of manpower in the ranches pertaining to his are and motivating them to achieve maximum productivity.
- Training Branch Managers and Loan officers to improve their productivity, customer assessment, technical knowledge, improving FTR and reducing TAT
- Guiding staff to promptly always resolve any customer complaints and maintain desired customer satisfaction. This is to ensure brand recall amongst

📌 Area Sales Manager (Kakinada)
🏢 TATA CAPITAL
📍 Kakinada