Make It Happen creates community-led travel experiences that connect travellers with Goa's people, culture, food, heritage, villages, and stories.

We work with local communities, storytellers, hosts, and small businesses to help travellers experience the real Goa.

What You'll Do

Interact with hotel guests at concierge counters and other guest touchpoints.

Start conversations and understand guest interests.

Recommend experiences such as cultural walks, food trails, village experiences, and more.

Convert guest interactions into bookings.

Identify upselling opportunities.

Work closely with hotel concierge and front office teams.

Coordinate with the operations team for smooth bookings and guest experiences.

Track daily sales, bookings, and guest interactions.

Handle guest queries and concerns.

Keep promotional materials updated and presentable.

Why Join Us?

Meet travellers from India and around the world.

Learn about sales, hospitality, tourism, and guest engagement.

Build confidence, communication, and relationship-building skills.

Learn about Goa's culture,



communities, stories, and local experiences.

Be part of community-led tourism that creates meaningful experiences for travellers and opportunities for local communities.

Work in a dynamic, people-facing workplace where every day is different.

Who We're Looking For

Freshers are welcome.

1–3 years of experience in hospitality, customer service, tourism, retail, or sales is a plus.

Friendly, confident, and comfortable talking to new people.

Proactive with a strong service mindset.

Interested in travel, tourism, hospitality, culture, or storytelling.

Comfortable working towards sales and booking targets.

Good communication skills in English.

Hindi, Konkani, or other language skills are a bonus.

Comfortable working shifts, weekends, and public holidays.

Perks & Benefits

Paid sick leave

Paid time off

On-the-job learning and training

Growth opportunities in travel and hospitality

A you

📌 Guest Experience and Sales Executive (Panaji)
🏢 Make It Happen
📍 Panaji