Job Title: Academic Counselor
Location: Work From Home (WFH)
Experience Required: 1 to 5 Years
Employment Type: Full-Time
Working Days: Monday to Saturday
Working Hours: 12:00 PM to 9:00 PM
Key Responsibilities
1. Student Counseling
- Engage with prospective students and parents to understand their academic background, interests, and career aspirations
- Provide tailored guidance on suitable programs and courses
2. Lead Management
- Manage inbound and outbound leads via calls, emails, and chat platforms
- Provide comprehensive information regarding courses, eligibility criteria, and key benefits
3. Application Support
- Assist applicants in completing application forms and documentation
- Ensure accuracy and timely submission of all required information
4. Conversion & Revenue Generation
- Drive admissions by effectively converting leads into enrollments
- Address queries and objections, and maintain a structured follow-up process
5. CRM & Reporting
- Maintain accurate and up-to-date records of all interactions in the CRM system
- Track and report daily and weekly performance metrics
Skills & Qualifications
- Bachelors degree in any discipline (Education, Marketing, or related fields preferred)
- 1-5 years of experience in student counseling, sales, or customer service (experience in the education sector is preferred)
- Excellent verbal and written communication skills
- Strong interpersonal, persuasion, and negotiation abilities
- Ability to manage multiple tasks in a fast-paced environment
- Proficiency in MS Office and CRM tools
Perks & Perks
- Market-competitive salary with performance-based incentives
- Opportunities for career growth and advancement
- Exposure to international education trends
- Access to training and professional development programs
Mandatory Requirements
- Candidates must have access to a personal laptop/desktop
- A stable and high-speed internet (Wi-Fi) connection is required.
- Availability of reliable power backup to ensure uninterrupted work during working hours
How to Apply : Interested candidates are requested to share their updated resume at
[email protected]. Please note that only shortlisted candidates will be contacted for further evaluation.
Best Regards,
Kirtika Sharma | Team Lead HR & Operations | (phone hidden)
📌 Hiring | Academic Counselor | WFH (Greater Noida)
🏢 NCR Eduservices
📍 Greater Noida