Head of Analytics & Insights

- Strategic Analytics & Insights leadership role
- Lead and scale a high-performing analytics capability in India
- AI-first analytics mandate across CustomerX and eComX
- Opportunity to shape world-class retail analytics through the wiq and Quantium partnership

Woolworths Group India is partnering exclusively with Zinnov Group to recruit for this position.

About the role

We are looking for an accomplished Analytics & Insights leader to build and scale a high-performing analytics capability within Woolworths Group India, supporting one of Australia's largest retailers and its growing digital and eCommerce businesses.

Working within the wiq ecosystem, created through the partnership between Woolworths Group and Quantium, you will help unlock the power of data to reimagine retail. The role sits at the intersection of Analytics & Insights, business decision-making and contemporary data capabilities, translating complex data into clear, commercially relevant outcomes.

This is a leadership role for someone who can build strong managers, shape an AI-first culture and partner closely with CustomerX, eComX and other senior leaders. You will lead an organisation of approximately 50 team members initially, with scope for the capability to grow in size and impact over time. The role is not a traditional BI or reporting leadership position; it requires the ability to connect analytics, data, technology and business priorities to solve meaningful customer and commercial problems.

What you’ll do

Analytics & Insights Leadership

- Team Leadership: Lead, coach and develop a high-performing team, including 5-6 Managers and approximately 50 analytics professionals, with the organisation expected to grow in size and scope over time.
- Capability Building: Build leadership depth, raise analytical capability and establish ways of working that enable the team to deliver high-impact insights consistently.
- Data Storytelling: Ensure complex analytical findings are translated into clear, concise business narratives that enable senior leaders to make better decisions.

Strategic Business Partnership

- Customer & eCommerce Impact: Partner with CustomerX, eComX and senior business stakeholders to solve complex customer, commercial and digital problems and translate data into actionable insights.
- Thought Partnership: Act as a trusted analytics partner, connecting business priorities with data, technology and analytical approaches to influence decisions and outcomes.
- Matrix Leadership: Operate effectively across a distributed and cross-functional environment, partnering with platform, engineering, wiq and Quantium leaders.

AI-First Analytics & Modern Data

- AI-First Mindset: Drive adoption of Generative AI and AI-enabled ways of working to automate workflows, accelerate delivery and uplift team capability.
- Modern Analytics Practices: Champion modern data and analytics practices, including DBT, Python,



repeatable data workflows and cloud-based data capabilities.
- Quality & Integrity: Establish strong analytical quality practices, including automated QA, defensive coding and appropriate governance of analytical outputs.

Delivery Excellence

- Strategic Delivery: Partner with senior leaders to ensure high-quality, high-value Customer, Commercial and Digital BAU analytics and strategic initiatives are delivered on time and to agreed priorities.
- Commercial Value: Drive operational efficiency and identify opportunities where analytics, AI and automation can deliver measurable business value.
- Escalation Management: Provide leadership on complex issues and ensure effective resolution of delivery, quality and stakeholder concerns.

People & Culture

- Talent Magnet: Attract, develop and retain high-calibre analytics talent and build a strong leadership pipeline.
- Culture Building: Foster a collaborative, inclusive and high-performance culture aligned with Woolworths Group values and ways of working.

Key Performance Indicators

- Strategic Impact: Delivery of high-value analytics and insights that influence Customer, Commercial and Digital priorities.
- Capability & Innovation: Maturation of the analytics capability through modern practices, AI adoption and continuous improvement.
- Talent & Leadership: Strong manager capability, team engagement, retention and continued growth of the India analytics organisation.
- Delivery & Efficiency: High-quality outputs delivered on time and on budget, with measurable productivity and operational improvements.

What you’ll bring

Analytics & Insights Leadership

- Analytics Leadership: Proven experience leading Analytics, Insights, BI or related data organisations, including leadership of Managers and larger analytical teams.
- Business Impact: Strong ability to translate complex analytical findings into clear business recommendations and measurable commercial outcomes.
- Technical Credibility: Strong working understanding of analytics, statistics, BI and modern data practices, with enough technical depth to challenge and guide the work.

Retail, Commercial & Digital Acumen

- Domain Experience: Experience in retail, consumer, commercial or digital environments is highly desirable, with strong customer orientation and appreciation of complex business problems.
- Problem Solving: Demonstrated ability to connect data, analytics and business context to solve complex problems across customer and eCommerce environments.

Modern Data & AI

- Modern Data Stack: Experience with modern analytics practices and technologies such as Python,



DBT and cloud-based data environments.
- AI & Innovation: Proven ability to identify, pilot and integrate advanced AI/ML tools and create an AI-first culture across analytics teams.

Stakeholder Engagement & Influence

- Executive Partnership: Exceptional stakeholder management skills, with the ability to influence senior leaders across business, technology, engineering and data functions.
- Global Mindset: Ability to operate effectively across global and matrix environments and build trusted relationships across geographies.

People & Culture

- Leadership Development: Track record of coaching Managers, developing high-performing teams and building succession capability.
- Inclusive Culture Builder: Proven ability to create collaborative, inclusive and high-engagement environments that bring out the best in technical talent.

What you’ll experience

- Be a part of Australia’s largest retailer
- Lead a high-impact Analytics & Insights capability within the wiq and Quantium ecosystem
- Shape AI-first analytics and modern data ways of working
- 20 days annual leave
- A flexible approach to work
- Premium insurance coverage for you and your dependants

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

Your Personal Data

By submitting your application, you acknowledge and consent to Zinnov Management Consulting Private Limited and its subsidiaries (Zinnov) and/or Woolworths Group Limited and its subsidiaries (Woolworths Group) collecting, processing and disclosing your personal information, including any sensitive personal information provided by you, for the purposes of managing the recruitment process, assessing your suitability for employment, communicating with you regarding your application, and, where appropriate, considering you for future employment opportunities, to the extent relevant. If your application is successful, Zinnov and/or Woolworths Group will also use your personal information for managing your ongoing working relationship.

Your personal information will be handled in accordance with applicable privacy laws.

To learn more about how we collect, use, disclose and safeguard your personal information, including your privacy rights, please refer to the Zinnov Privacy Policy and Woolworths Group Team Member Privacy Notice.

📌 Head of Analytics & Insights (Bengaluru)
🏢 Woolworths Group International
📍 Bengaluru