Job Role: Hardware & Network Engineer

- Provide first-level technical support to end-users for hardware, software, and network-related issues.

- Install, configure, and maintain desktop systems, laptops, servers, printers, scanners, and other peripherals.

- Troubleshoot and resolve technical issues promptly.

- Support Windows, Linux, and Mac OS installations and configurations.

- Perform system installations, hardware upgrades, and application installations.

- Configure and maintain LAN, wireless, USB, and network printers.

- Provide remote desktop support and resolve user issues through ticketing systems.

- Assist with the setup and configuration of current IT equipment.

- Support and maintain local LAN, Internet, and corporate WAN connectivity.

- Maintain CCTV and biometric systems.

- Manage user email accounts and resolve email-related issues.

- Handle backup management and assist with data restoration.

- Perform user data validation and maintain data integrity.

- Support security systems including firewalls, intrusion detection, antivirus, authentication systems, and log management.

- Document incidents, troubleshooting steps, solutions, and support procedures.

- Create and maintain technical documentation and service desk support solutions.

- Coordinate with other IT and Core Services teams to resolve complex technical issues.

- Communicate effectively with employees to understand and resolve their IT requirements.





- Ensure timely resolution of user queries and technical issues.

Required Qualifications

- Bachelor’s degree in Computer Science, Information Technology, or a related field.

- 6 months–1 year of experience in technical support or helpdesk roles.

- Strong hardware and networking knowledge.

- Good troubleshooting and problem-solving skills.

- Good communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Commitment to providing excellent customer service.

Required Skills

- Windows OS

- Microsoft Office Suite

- Active Directory

- Networking Standards

- Hardware Troubleshooting

- Laptop & Desktop Support

- Server Support

- Printer & Scanner Configuration

- Remote Desktop Support

- Ticketing Systems

- Basic Microsoft OS Internals

- LAN & WAN Connectivity

- Email Account Management

- Backup & Data Restoration

- IT Security Fundamentals

Preferred Skills

- CCNA knowledge/certification is an additional advantage.

- Knowledge of Microsoft products.

- Excellent troubleshooting skills.

- Knowledge of Internet security and data privacy principles.

Job Details

- Experience: 6 Months–1 Year

- Salary: ₹12,000–₹15,000

- Notice Period: 1 Year + 9 months & 2 months’ Notice period

- Contact: (phone hidden) / (phone hidden)

- Email: [email protected]

- Website: www.jayasreetechnologies.com

- Company: JAYARSEE TECHNOLOGIES

📌 Hardware & Network Engineer (Hyderabad)
🏢 JobTrade
📍 Hyderabad