24 Aug
|
Sobha
|
Bengaluru
Job Title: Guest Relationship Executive (GRE) /n Key Responsibilities: /n • Conduct daily rounds of the Experience Center and ensure high standards of cleanliness and maintenance. /n • Supervise housekeeping staff and report any damages or maintenance issues. /n • Ensure all display units, lighting, and model apartments are in proper condition. /n • Maintain inventory, track consumption, and raise requirements to avoid shortages/wastage. /n • Welcome clients warmly, manage seating, and offer refreshments. /n • Collect client details, coordinate with Sales, and update site visits in CRM (Salesforce). /n Job Title: Guest Relationship Executive (GRE) /n Location: Bangalore /n /n Key Responsibilities /n Facility &
Experience Center Management /n • Conduct daily rounds of the Experience Center starting from the main gate, following the prescribed checklist to ensure all areas are maintained. /n • Maintain the highest standards of cleanliness across the Experience Center, including pantry and common areas. /n • Supervise housekeeping staff and ensure timely completion of all cleaning activities. /n • Ensure all equipment such as LED screens, TVs, promotional standees, lighting fixtures, and lamps are in proper working condition. /n • Report any maintenance issues or damages to the Projects team for prompt resolution. /n • Ensure display elements like scale models are clean, dust-free, and well-maintained.
/n • Monitor and ensure all lighting across the premises is functional. /n • Maintain model apartment assets (kitchen, wardrobes, soft furnishings, etc.) in excellent condition at all times. /n Incident Management /n • Report any damages, incidents, or accidents through the proper incident reporting system to management for necessary action. /n Inventory & Stock Management /n • Track consumption of supplies and maintain an updated inventory sheet. /n • Share inventory reports with management on a timely basis. /n • Raise purchase requests based on consumption patterns and ensure minimal wastage. /n /n Client Experience & Front Office Management /n • Welcome all clients warmly using standard greeting protocols and ensure a pleasant first impression. /n • Assist clients with comfortable seating arrangements until the Sales Representative attends to them. /n • Offer refreshments and ensure the client lounge area is always well-maintained. /n • Collect and record client contact details accurately. /n • Coordinate with the Sales team to ensure timely assistance to clients. /n • Accurately update client details and site visits in Salesforce/CRM systems. /n /n Key Skills &
Competencies /n • Solid communication and interpersonal skills /n • Customer-centric approach /n • Attention to detail and high standards of hygiene /n • Basic knowledge of CRM tools (e.g., Salesforce) /n • Ability to multitask and coordinate with multiple teams
📌 Guest Relations Executive (Bengaluru)
🏢 Sobha
📍 Bengaluru