Role & Responsibilities

Role Objective To lead the Central Marketing Office (CMO) of the steel plant, ensure effective coordination between regional offices, and plant planning and production departments . The role will be responsible for supporting sales team for customer service requirement and MIS for the department and management .

Key Responsibilities :-

Strategic & Business Planning

- -Align plant productions with the requirement of market as per budgets and achieve the required customer service levels .

Production Distribution , Receivable Management , Complaint management . -Oversee allocation of production capacities to zones .
- Optimize order booking, inventory management , receivable management .
- Ensure timely resolution of customer complaints .

Commercial & Pricing
- Monitor receivables, credit management , and collection efficiency.
- Implementation of change in price.
- Checking of pricing proposals .

Data management
- Analysis of customer OTIF
- Daily and Monthly MIS reports based on Budgets and actuals .
- Data analysis and suggestion for the bringing improvement in customer service .

Leadership & Coordination
- Lead, mentor, and develop the CMO team across sales, logistics, and customer service.




- Coordinate with production, logistics, finance, and quality teams for seamless execution.
- Report business performance to top management with insights and recommendations.

Key Skills & Competencies
- Robust knowledge of steel products, grades, and applications.
- Strong negotiation and relationship management skills.
- Leadership and ability to manage cross-functional teams.
- Analytical ability with proficiency in data-driven decision making.
- Exposure to SAP/ERP systems and digital sales platforms.
- Preferred: Experience in large steel plants, exposure to both B2B and channel sales, and proven track record in managing multi-thousand crore turnover.

KPIs (Key Performance Indicators)
- Customer satisfaction Index
- OTIF levels
- Optimization of Inventory levels
- Timely resolution of complaints
- Optimization of Receivable levels

Qualification & Experience
- Education: B. Tech / BE (Metallurgy/Mechanical/Production) + MBA (Marketing/Strategy preferred).
- Experience: 18 to 25 years in steel industry sales & marketing, with at least 5 years handling similar portfolio .

📌 G.M. /AVP - Central Marketing Office (Alloys Steel Plant ) (Pune)
🏢 D tech Management Resource
📍 Pune