Job Role

- E-Mail Support Executive

Customer Email Support

- Handle customer queries and requests through email for the banking process.

- Provide accurate and professional responses to customer concerns.

- Understand customer requirements and provide appropriate solutions.

- Maintain a high level of customer satisfaction through timely and effective communication.

- Escalate complex or unresolved issues to the appropriate department.

Banking Process Support

- Assist customers with banking-related queries and service requests.

- Follow established banking processes, policies, and service guidelines.

- Ensure customer information and interactions are handled accurately and confidentially.

- Maintain proper records of customer queries and resolutions.

Documentation & Data Management

- Record and update customer interactions and service requests.





- Maintain accurate customer information and process-related records.

- Use basic computer applications for email handling and data management.

Required Skills

Communication Skills

- Excellent English communication skills.

- Strong written communication and email-writing abilities.

- Good comprehension and customer-handling skills.

- Professional and courteous communication style.

Technical Skills

- Basic computer knowledge.

- Ability to work with email and standard computer applications.

- Positive typing and documentation skills.

Interview Details

Interview Mode

- Walk-in Interview

Contact Person

- Sakshi

Application

- Candidates can send their updated resume to [email protected].

📌 Email Support Executive (Noida)
🏢 JobTrade
📍 Noida