Dynamics 365 CRM Technical Consultant

- Experience:** 3-5 years
- Location: Hyderabad Hybrid (Few days work from office) Contract

Duration: 6 Months (Extendable) Primary Areas:** Dynamics 365 Sales &

Role Overview: We are looking for a **Dynamics 365 CRM Technical

Consultant** with 3-5 years of hands-on experience in implementing, customizing, configuring, and extending Microsoft Dynamics 365 CRM solutions, primarily across Sales and Customer Service.

Key Responsibilities

- Configure and customize Dynamics 365 Sales and Customer Service.
- Develop CRM customizations using **Dataverse, Power Apps, JavaScript,

Plugins, Custom APIs, Workflows/Power Automate** and other supported technologies.
- Design and implement CRM extensions based on business requirements.
- Develop and support **integrations between Dynamics 365 and external

systems** using APIs, Azure services, middleware, and other integration technologies.
- Work on CRM entities, forms, views, business rules, business process

flows, security roles, and configurations.
- Develop plugins, custom workflows, JavaScript and other server/client-side

extensions where required.
- Analyze technical requirements and translate them into scalable Dynamics

365 solutions.
- Troubleshoot and resolve CRM customization, integration, and performance

issues.




- Participate in solution design, development, testing, deployment, and

production support.
- Follow Dynamics 365 and Power Platform best practices, including solution

management and ALM.

Required Skills

- 3-5 years of hands-on experience with Microsoft Dynamics 365 CRM / CE.
- Strong experience with Dynamics 365 Sales and Customer Service.
- Good knowledge of Dataverse and Power Platform.
- Strong experience in CRM configuration and customization.
- Experience with **Plugins, JavaScript, Power Automate, Custom APIs and CRM

extensions**.
- Positive understanding of **REST APIs, web services, JSON/XML and system

integrations**.
- Experience integrating Dynamics 365 with third-party applications.
- Understanding of **security roles, business units, teams, field security

and CRM data model**.
- Experience with solutions, environments and ALM/deployment processes.
- Good understanding of Dynamics 365 technical architecture and development

best practices.

Good to Have

- Experience with **Azure Functions, Azure Service Bus, Logic Apps or API

Management**.
- Experience with Power Apps and Power Platform.
- Knowledge of CI/CD and Azure DevOps.
- Microsoft Dynamics 365 / Power Platform certifications.

📌 Dynamics 365 CRM Technical Consultant (Hyderabad)
🏢 Apetan Consulting
📍 Hyderabad