? We’re Hiring | DTL Operations – Chandigarh

Are you someone who enjoys solving problems, managing relationships, and ensuring a great customer experience? ZELL Education is looking for a proactive DTL Operations qualified to join our team in Chandigarh! ?

What you’ll do:✨ Handle client concerns and escalations proactively

✨ Coordinate with teams across Academics, Sales, Product & Finance

✨ Act as the primary point of contact for student concerns and queries

✨ Ensure timely resolution of issues while maintaining high satisfaction levels

✨ Manage CRM records, ticketing systems, and case logs

✨ Analyze student feedback and work towards improving processes

✨ Engage with students to enhance satisfaction and retention

What we’re looking for:? 2–4 years of experience in B2B client handling and/or student servicing





? Experience in the Education or Service-driven industry is preferred

? Excellent verbal and written communication skills

? Strong problem-solving skills with a customer-first mindset

? Ability to multitask and work effectively in a fast-paced environment

? Basic knowledge of CRM tools such as Zoho, Freshdesk, or similar platforms

? Willingness to travel

? Location: Chandigarh

? Join ZELL Education and be a part of creating seamless learning experiences and stronger student outcomes!

Interested candidates can apply or share their profiles with us!

#Hiring #ChandigarhJobs #OperationsJobs #CustomerExperience #ClientServicing #EdTechJobs #ZELLEducation

📌 DTL Operations - Chandigarh
🏢 Zell Education
📍 Chandigarh