Role & responsibilities

1. Office & Desk Management

- Manage day-to-day office and desk operations efficiently.
- Maintain employee, client, lead, and business-related records.
- Coordinate with different departments for smooth workflow.
- Handle daily reports, follow-ups, and administrative activities.
- Ensure proper maintenance and updating of office records.

1. Client Coordination & Meetings

- Coordinate with existing and prospective clients regarding company services.
- Schedule and attend client meetings as and when required.
- Understand client requirements and coordinate with the concerned department for service delivery.
- Maintain regular communication and follow-up with clients.
- Resolve basic client queries and escalate important issues to management.

1. Market Visiting & Field Work

- Undertake market visits as per business requirements.
- Visit clients, prospects, businesses, and potential partners when required.
- Support the sales/marketing team during field activities.
- Collect market information, generate leads, and maintain proper visit reports.
- Represent the company professionally during external meetings and visits.

1. Payment Collection & Follow-Up

- Coordinate with clients regarding pending payments.
- Conduct payment follow-ups through calls, messages, emails, or visits.
- Make payment collection visits whenever required.
- Maintain proper records of outstanding and collected payments.
- Coordinate with the accounts department regarding payment status and receipts.

1. DSA Recruitment & Management

- Handle DSA recruitment activities for the company.
- Identify and approach potential DSA/partners.
- Conduct initial discussions and explain the company's DSA/revenue-sharing model.
- Collect and verify required DSA documents.
- Maintain DSA database and recruitment records.
- Coordinate with active DSAs and support them with company requirements.
- Follow up with DSAs for leads, conversions,



and business activities.

1. Data Entry & Documentation

- Perform accurate data entry and maintain digital and physical records.
- Prepare and maintain client files and documentation.
- Verify documents received from clients, DSAs, and employees.
- Maintain service-wise and client-wise documentation.
- Update Excel/Google Sheets and internal databases regularly.
- Prepare reports, statements, lists, and other documents as required by management.

1. Business & Operational Support

- Assist management in day-to-day business operations.
- Coordinate between clients, field teams, accounts, and internal departments.
- Support lead management and follow-up activities.
- Track pending tasks and ensure timely completion.
- Assist in preparing quotations, proposals, reports, and other business documents.
- Perform additional responsibilities assigned by management from time to time.

Job Requirements

- The role involves both desk-based work and field/market visits as per company requirements.
- Candidate should be flexible to attend client meetings and undertake payment collection or business-related visits when required.
- Professional behaviour and positive client relationship management are essential.

Perks and benefits

- Salary: 12,000 15,000 per month (Negotiable for the right candidate based on skills and experience)

- Performance-Based Incentives: Additional incentives based on individual performance, business generation, collections, and achievement of assigned targets.
- Travel Allowance (TA): Travel allowance will be provided for approved official market visits, client meetings, payment collection visits, and other field-related activities as per company policy.
- Career Growth: Opportunity to grow within the organization based on performance, responsibility, and contribution.
- Learning & Development: Exposure to client handling, business operations, DSA management, documentation, and business development activities.

📌 Desk Manager (Siliguri)
🏢 Geemadhura Innovation
📍 Siliguri