NPCI is seeking a senior product leader to drive innovation, AI-enabled product acceleration, and next-generation platform capabilities across the UPI ecosystem. The role will define and execute UPI's innovation, roadmap, leveraging AI, product discovery, ecosystem experimentation, and platform evolution to address emerging payment needs, enhance user experiences, and enable future-scale growth.

The incumbent will partner with engineering, ecosystem participants, business stakeholders, and industry leaders to deliver scalable, intelligent, and future-ready products. Success in this role requires strong product leadership, deep technology and platform expertise, AI-first product thinking, ecosystem understanding, execution excellence, platform governance, adoption strategy, and executive stakeholder management.

Product Innovation Strategy & Roadmap

- Drive the UPI innovation roadmap, defining future capabilities, platform evolution, adoption goals, and success metrics.
- Identify opportunities across payments, digital commerce, scalability, and emerging technologies to shape future-ready solutions.

Product Discovery, AI Innovation & Experimentation
- Lead ecosystem-wide product discovery, AI-enabled innovation, and rapid experimentation with banks, PSPs, TPAPs, merchants, and fintechs.
- Translate insights into scalable product requirements, roadmaps, and execution plans.

Platform Strategy & Engineering Partnership
- Define API-first platform strategies focused on scalability, interoperability, extensibility, and seamless ecosystem adoption.
- Partner with engineering teams to deliver high-performing, resilient, and scalable platform capabilities while improving key metrics such as ASR, latency, and throughput.

Product Governance & Execution
- Establish strong PDLC governance, launch readiness, telemetry, and continuous improvement frameworks.




- Drive disciplined execution from concept through launch and optimization.

Leadership & Ecosystem Influence
- Represent UPI innovation and AI-led product strategy across executive forums and industry engagements.
- Influence ecosystem direction, mentor product leaders, and foster a culture of innovation, experimentation, and product excellence.

Requirements

Required Technical Skills

- Expertise in digital payments, UPI ecosystem, API-first platforms, and interoperability.
- Strong product management, platform strategy, innovation, and ecosystem-led product leadership.
- Understanding of distributed systems, transaction processing, scalability, reliability, and performance engineering.
- Experience with product analytics, experimentation, platform monitoring, and release governance.

AI & Data Capabilities

- Use Generative AI to accelerate product discovery, requirements, specifications, risk analysis, and decision-making.
- Apply AI/ML-driven prioritization using adoption, performance, ecosystem complexity, and business impact.
- Leverage AI-powered operational intelligence for issue detection, trend analysis, and platform performance insights.
- Drive faster innovation through AI-enabled prototyping, experimentation, and validation.

Experience & Leadership

- 12+ years in product management, platform leadership, payments, fintech, or digital ecosystems.
- Proven success leading large-scale platform products, API-driven initiatives, and ecosystem innovation programs.
- Solid expertise in product discovery, roadmap strategy, execution, and stakeholder management.
- Experience in high-scale, mission-critical environments, preferably payments, banking, fintech, or national digital infrastructure.
- Demonstrated ability to mentor product leaders, build organizational capability, and influence senior stakeholders.
- Strong analytical, data-driven decision-making, communication, and leadership skills.

📌 Deputy Incharge UPI Build (Maharashtra)
🏢 National Payments Corporation Of India (NPCI)
📍 Maharashtra