B2C Customer Support ExecutivenSalary: ₹2–3 LPA

nLocation: Bengaluru

n5-Day Working Week

nAt Waxys, customer support isn't about sitting around answering complaint tickets.

nWe want someone who can become the friendly human voice behind Waxys — talking to our customers, understanding their experience, solving problems and building relationships that make people want to come back.

What you'll be doingn

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- Call customers after they purchase Waxys products
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- Build a genuine relationship and collect product feedback
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- Help customers with usage questions, issues, replacements and other enquiries
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- Confirm COD orders and help convert customers to prepaid orders where possible
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- Handle customer queries across calls, WhatsApp and other support channels
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- Follow up until issues are actually resolved — not just replied to
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- Share recurring customer feedback with the team so we can improve our products and experience
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- Help turn a first-time Waxys buyer into a happy repeat customer
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Who we're looking fornn
- Friendly, confident and genuinely enjoys talking to people
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- Robust communication and people skills
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- Must be able to speak at least one South Indian language — Kannada, Tamil, Telugu or Malayalam
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- Comfortable speaking with customers over the phone every day
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- Patient, organised and good at solving problems
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- Able to handle multiple conversations and follow-ups without losing track
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- Comfortable learning about products and explaining them clearly
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- Freshers and early-career candidates are absolutely welcome
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What working at Waxys is likenWe're a young startup, so expect a workplace that is fast, creative, slightly chaotic and never boring.

nYou'll work closely with the people actually building the brand, hear directly from our customers and have a real say in how we make their experience better.

nThere's room to experiment, take ownership, learn quickly and grow with the company rather than disappearing into a giant customer-support department.

nIf you're energetic, love talking to people and want a job where your personality is an advantage, we'd love to hear from you.

📌 Customer Support Executive (Bengaluru)
🏢 Waxys
📍 Bengaluru