Flipkart Voice ProcessPositionCustomer Support Executive Flipkart Voice Process(WFH)

Work Mode

- 100% Work From Home (WFH)

- Voice-based customer support process

- Rotational shifts

- Rotational week-offs

Eligibility

- Any Graduate from a recognized university.

- Freshers are eligible to apply.

- Candidates with relevant BPO/customer support experience can also apply.

- Good communication skills in English and Hindi.

- Basic computer knowledge and typing skills required.

Salary / CTC

- Fresher: 13 LPA CTC

- 6 Months Experience: 13.5 LPA CTC

- 1 Year & Above Experience: 14 LPA CTC

WFH System RequirementsCandidates must have:

- Intel Core i5 processor or equivalent

- Windows 10 or above

- Minimum 8 GB RAM

- 50+ Mbps stable Wi-Fi/Internet speed
- A quiet and suitable workspace for handling voice calls

- Reliable internet connectivity throughout the shift

Job Responsibilities

- Handle customer queries through voice calls.

- Assist customers with orders, deliveries, returns, refunds, payments,



and other process-related concerns.

- Provide accurate and timely resolutions.

- Maintain excellent customer service and communication standards.

- Follow process guidelines, quality standards, and company policies.

- Maintain accurate customer interaction records.

- Meet assigned productivity, quality, and customer satisfaction targets.

Shift Details

- Rotational shifts

- Rotational week-offs

- Candidates must be comfortable working weekends and public holidays as per business requirements.

Required Skills

- Good verbal communication skills in English and Hindi.

- Excellent listening and problem-solving abilities.

- Customer-focused approach.

- Basic computer knowledge.

- Ability to work independently in a WFH workplace.

- Comfortable working in rotational shifts.

Interested Candidates Can connect with ( HR Shivi :

- (phone hidden))

📌 Customer Support Executive(WFH) (Jaipur)
🏢 STARTEK Aegis Customer Support Services
📍 Jaipur